Openwater Networks

Enterprise Application Management

"We took the IT out of the upgrade," Bill Lawson, CIO, AMETEK

Openwater customers like Ametek Corporation are using Interactive Search Networks to reduce the time and cost of doing large-scale enterprise application upgrades. It is no secret that the vast majority of enterprise application upgrades are late and over budget. Businesses are seldom aligned with IT and the amount of information and expertise required for a successful upgrade is often scattered within an organization or resident only in a hired consulting organization.

Enterprise Application Management Challenge

Anyone charged with running an enterprise application upgrade is faced with a complex system, disparate resources, a significant financial impact and lack of alignment between IT and the Business
The typical upgrade approach doesn't involve the business users in a language they understand, but rather adds staff to project teams independent of existing information, processes and methodologies
No wonder 40% of these projects fail to achieve the business case and over 2/3 fail to finish on time or within budget

Solution: Enterprise Application Management Network

With the Network, the Business drives the upgrade success and achieves 50% reduced time and cost

The Enterprise Application Management Network:

Aggregates resources using enterprise search
Organizes resources using a standard Oracle language to filter, categorize and personalize information
Optimizes the resources using the language and standard Oracle roles: brings tasks to individuals based on profiles, provisions services and expertise quickly, and makes deliverables transparent within appropriate security constructs
Encourages focused interaction through network of Wikipedia style community pages
Standardizes methodologies through community pages: reduces risk, improves audit and controls and provides basis for future support and upgrade "factory"